Embedding knowledge in to life and work
Learn, implement, optimize
Japanese-native, multilingual program and operations leader with approximately 17 years of experience across APAC technology-enabled operations, transformation governance, vendor delivery and quality assurance. Currently
supporting Meta’s SMB programs through Wipro Singapore, partnering with program managers, customer success leaders and external vendors to improve service levels, operational workflows, quality standards and business
performance. Previously spent 13 years with I-O DATA Japan in progressively senior roles covering regional program delivery, IT infrastructure oversight, hardware programs, supplier quality, manufacturing operations and
digital transformation. Brings strong credibility with Japanese stakeholders and the ability to coordinate technical, commercial, operational and vendor teams across Japan, Singapore and global markets.